Find clear answers about pricing, options, delivery, planning and warranties. If you still have a question, please visit our contact us page and submit an enquiry.
Our two standard huts are made to order and start at the following prices:
These are starting prices for a fully constructed, insulated hut with our standard finishes. Flooring, kitchens, bathrooms, electrical first-fix, upgraded cladding and roofing are optional extras. Delivery and customer-site works are separate. Our online Prices & Quotes builder gives an initial estimate, and we confirm your agreed price in writing before you order.
Every standard Medium or Large Hut comes with a completed insulated shell and our standard specification, including:
The subfloor is not a decorative finished floor covering. Your written Final Specification will confirm the precise materials, layout and features included in your hut.
The starting price does not automatically include the following optional fittings or customer-site services:
You can select many of these upgrades in our quote builder. We will show what is included, excluded or separately priced in your quotation and Final Specification.
Highland Huts is not currently VAT registered, so no VAT is added to the prices shown on our website.
We will confirm the VAT position in your written quotation. If our registration status changes in the future, we will make any applicable VAT clear before you place an order.
No. The online builder gives an initial estimated price based on the standard options you select.
We review the requested specification, check that the options will work together and discuss any bespoke features, customer-selected products or delivery requirements. We then send you a written quotation and Final Specification showing the agreed price and exactly what is included.
Submitting an online quote request does not place a binding order.
Our normal payment arrangement is:
Because our huts are made to order, cancelling after we have committed to materials or work may involve reasonable, evidenced costs under our Terms & Conditions. A deposit is not automatically forfeited, and your statutory rights are unaffected.
Separately agreed customer-selected fittings or independent delivery charges may be invoiced separately, as explained before purchase.
The remaining 80% of the agreed hut price is due once your hut is materially complete and we have emailed the Completion Notice. You will normally have seven working days from that notice to make payment.
The balance must be received in cleared funds before delivery, collection or handover. Any separately agreed customer-selected fittings and the independent haulier’s charges are dealt with under their own confirmed payment arrangements.
We offer two standard hut sizes and a bespoke option:
These are nominal structural sizes, not guaranteed finished internal or external measurements. Cladding, insulation, wall linings and roof edges affect the final dimensions. Tell us before ordering if a maximum measurement is important for planning, access, foundations or furniture.
Yes. Every Highland Hut is built to order, and we can discuss a layout suited to its intended use.
Common choices include the position of doors and windows, an open-plan or divided interior, the location of a kitchenette, and whether to add a WC or shower room. We can also consider individual storage, furniture or access requirements.
We will check what fits safely and works in practice. Any agreed arrangement and extra cost will be set out in your Final Specification before manufacture.
Douglas fir is our standard external cladding. The quote builder also offers these finishes:
Timber cladding can be fitted vertically or horizontally, while corrugated steel is normally fitted vertically. The builder offers standard steel-cladding colours including black, grey, green and light blue.
Timber is a natural product, so its grain and colour vary and it will weather over time. We will confirm the selected finish, direction and colour in your Final Specification.
Both roofing options use our insulated curved structural roof. You can choose:
The steel option is offered in a choice of standard colours, including black, grey, green and white. The best finish for your hut depends on its appearance, maintenance preferences and site conditions. Tell us if the proposed location is particularly coastal or exposed so the details can be considered before you order.
Every hut includes an insulated structural subfloor, which is ready for your chosen decorative flooring. You can leave it unfinished or add:
Our standard ranges offer a choice of colours and timber-effect shades. If you select a bathroom, a suitable bathroom vinyl finish can also be agreed as part of that specification.
If you have a different floor in mind, send us the details. We can check suitability, availability and any additional cost before confirming it.
Yes. Our fitted kitchenette upgrade is £1,300. The standard arrangement shown on our Our Huts page is approximately 1.3 m wide and includes:
We can also discuss extra cabinets, alternative worktops, hot-water pipework and suitable electrical first-fix provision. Appliances, water heaters and completed electrical connections are not included unless your Final Specification expressly says otherwise.
Yes. The quote builder offers three bathroom choices:
We will discuss the toilet, vanity, taps, shower enclosure, wall panels, flooring and ventilation with you. The exact package contents and any separately priced products are confirmed in writing.
If we source additional customer-selected fittings on your behalf, we will quote their cost for your approval before ordering and then invoice you separately for the agreed purchase cost. Any allowance already included in the package will be taken into account so you are not charged twice. External water, drainage and final electrical connections are separate.
Yes. Our online builder covers the most common options, not every possible design or fitting.
You are welcome to tell us about a different window or door layout, a special interior finish, an alternative kitchen or bathroom product, or another feature you would like us to consider. Photographs and product links are helpful.
We will review the request for fit, safety, practicality and availability. If it can be accommodated, we will confirm any additional product or installation cost before it is included in your quotation or Final Specification.
Yes. You can send links or photographs for a toilet, vanity unit, tap, shower enclosure, wetwall panel or floor finish you particularly like.
Please provide dimensions or installation instructions if you have them. We will check whether the product suits the available space, plumbing arrangement and planned layout before agreeing to use it.
Where a chosen product is separately chargeable, we confirm the item and price with you first. If we purchase it for you, we then send a separate invoice for reimbursement of the agreed cost. Different fittings can also require additional installation work, which we would quote before proceeding.
We will let you know and, where practical, suggest an appropriate alternative for you to review. You can also send us another product link or photograph.
We will not make a significant substitution that changes the agreed look, performance, quality or price without your agreement. If the replacement affects the layout, fitting work, cost or build timetable, we will explain this and confirm the change in writing before ordering or installing it.
Our standard huts are handcrafted using a timber frame and an insulated, weather-protected construction. The published standard details include:
Custom huts or agreed special requirements may call for different construction details. The materials and features specific to your build are confirmed in your Final Specification.
The current standard construction uses approximately 100 mm of glass-wool insulation in the walls and curved roof, together with an insulated structural floor.
This helps make the hut suitable for use throughout the seasons when the space is appropriately heated and ventilated. Actual comfort and running costs also depend on the hut’s location, weather exposure, heating and intended use.
If you need a particular insulation or thermal-performance specification, tell us before ordering so we can discuss what is practical and record any agreed requirement.
The standard specification includes handcrafted, opening double-glazed hardwood windows and a painted hardwood entrance door:
We agree the position and selected colour of the windows and door as part of the layout. If a measurement is critical, please ask us to confirm it for your particular hut before ordering.
You can order your hut with no electrical provision or select our electrical first-fix service:
If you choose first fix, the quote builder also lists preparation for a future main heater (+£100), bathroom heater or heated towel rail (+£100), exterior socket (+£150) and exterior entrance light (+£100). These prices relate to the agreed first-fix provision, not a complete live installation or supply of every appliance or fitting.
We can consider other requests, such as underfloor heating, individually. Your own qualified electrician must complete, test and certify the final system.
Without Electrical First Fix: the hut is supplied without internal electrical wiring.
With Electrical First Fix (+£600): we install concealed cables for agreed lighting and socket positions during manufacture and route them towards a common point for a future consumer unit. The specific positions and any additional cable provisions are recorded in your Final Specification.
Unless expressly listed in that specification, first fix does not include sockets, switches, faceplates, a consumer unit, the incoming electricity supply, final connection, testing or certification. Back boxes and other fittings are supplied only if specifically agreed.
The qualified electrician completing the installation must confirm the circuit design and suitability of the proposed wiring before the system is energised. Highland Huts does not provide a fully connected or certified electrical installation.
Where a kitchenette or bathroom is selected, we can install the internal plumbing described in your Final Specification. Our published standard approach uses PEX water pipework and internal waste pipes, usually brought to accessible connection points beneath the hut.
Kitchen sinks and bathroom basins normally receive a cold-water connection. Hot-water pipework or preparation for a future heater can be added where agreed, but the water-heating appliance and final connections are not included unless expressly specified.
You arrange the external incoming water supply, waste or soil drainage, frost protection and final connections using appropriate tradespeople. Please discuss your preferred service entry and exit positions before the hut is built.
Our traditional shepherd’s-hut-style wheels are primarily decorative. Depending on the particular arrangement and conditions, they may assist with very limited positioning, but the hut is designed to remain in one place after installation.
The wheels are not road wheels, do not make the hut a towable trailer and must not be relied on as permanent support or a braking system. Your hut must rest securely on suitable, level, load-bearing supports.
A Highland Hut is supplied as a static structure rather than a road-going trailer. If you decide to relocate it later, specialist lifting and transport will normally be needed.
It must not be towed on its decorative wheels. Please contact us before planning a move so we can provide the relevant dimensions and discuss any lifting or support details available for your build. Moving or modifying the hut without suitable precautions can cause damage and may affect warranty cover where it contributes to a problem.
Highland Huts supplies only the internal electrical first-fix and plumbing work expressly agreed in your Final Specification. The remaining site connections are normally arranged by you:
Please discuss service locations with us before manufacture so the required pipework and cabling can be left in practical positions. Electrical equipment must not be used until correctly connected and certified.
Getting started is straightforward:
Tell us early about planning conditions, maximum dimensions or unusual site access so these can be considered before your order is finalised.
The Final Specification is the detailed written description of the hut we have agreed to make for you. It records the relevant:
Please read it carefully and raise anything missing or incorrect before you approve the order. We build substantially to the approved Final Specification and any later changes agreed in writing.
Once you submit the quote-builder form, we review your chosen options and any notes you have added. We may then contact you to clarify room layout, dimensions, access, product choices or the intended use of the hut.
We prepare a written quotation and proposed Final Specification for you to check. A custom design may need more discussion before a price can be finalised.
A quote request is not a confirmed order, and it does not automatically reserve a production slot.
Yes, subject to availability. Normally a production slot is secured once we have agreed the principal specification and order documents and received the 20% deposit.
If you are waiting for planning permission, groundworks or a particular installation date, tell us at the quotation stage. We can explain the likely lead time and what can be arranged, but an enquiry or informal discussion alone does not hold a slot.
Our usual estimated manufacturing time is approximately 6–10 weeks once the Final Specification has been approved, the deposit has been received and the agreed production slot is ready to begin.
This is an estimate rather than a guaranteed delivery date. Bespoke work, supplier lead times, later changes or other delays can affect the programme. We will let you know if there is a material change and coordinate the delivery arrangements as the hut nears completion.
Please let us know as soon as possible if you would like to change anything. Some small changes, such as a colour, finish or suitable fitting, may be possible even after the order is agreed.
We will explain any effect on the cost or build timetable before proceeding. Significant changes to size, layout, services or major fittings may require a revised Final Specification and a formal written variation.
Telephone calls and WhatsApp messages are useful for discussing ideas, but changes to your order must be clearly agreed and confirmed in writing.
We aim to keep you informed as your hut takes shape. Depending on the stage of the build, we may send photographs or short videos and contact you to confirm finishing details or product selections.
There is no fixed weekly-update schedule, but we will let you know about important decisions and material delays. Once manufacture is materially complete, we send a Completion Notice and discuss delivery or collection arrangements.
Where reasonably practical, we can arrange a visit to see your hut before it leaves us. We may also provide completion photographs or video if an in-person visit is not convenient.
Please arrange any visit in advance, as the workshop is an active working area. If you see an issue, let us know promptly so it can be assessed before dispatch where possible. Viewing the hut does not take away your rights if a genuine defect becomes apparent later.
You are welcome to ask about a viewing. With suitable notice, we may be able to arrange a visit or show you a finished hut that is available to view.
Availability depends on our build schedule, access and the privacy of other customers. If a visit is not possible, we can discuss showing photographs or video of previous work to help you understand the build quality, layout and finishes.
No. Delivery is priced separately because the cost depends on your location, access and the lifting required to place the hut on its prepared base.
We normally help organise a suitable independent HIAB or haulage provider. The provider generally invoices you directly for the transport and lifting service. We will explain the expected cost and arrangements before the haulier is instructed. Any agreed delivery-price cap must be confirmed in writing.
Most huts leave us as completed or substantially completed units and are transported by a specialist independent haulier, commonly using a HIAB crane-equipped lorry.
The haulier checks the route, vehicle access, ground conditions and safe lifting reach before attempting to unload and position the hut on your prepared supports. Highland Huts can help coordinate the process, but the haulier controls the operation of its vehicle and crane.
Foundations, permanent anchoring and external service connections are not part of standard delivery unless expressly agreed.
We can consider deliveries across Scotland and to other parts of the UK. We can also discuss island and remote locations where suitable transport and ferry arrangements are available.
Long distances, ferries, restricted roads, specialist lifting and unusual site access may add cost or affect feasibility. Please provide your delivery postcode and any relevant access details so we can review the route and obtain an appropriate quotation.
Our delivery calculator gives an early guide based mainly on distance. The actual price also depends on factors such as:
The independent transport provider normally invoices you directly. We will explain the proposed charge before booking. If Highland Huts agrees a maximum amount for a defined standard delivery, that cap and its conditions must be confirmed in writing.
The delivery team must be able to reach the site with a suitable large vehicle and operate the crane safely. Please tell us about:
Photographs, measurements and a simple sketch or site plan are very helpful. The required vehicle dimensions and crane reach are checked for the particular delivery.
Possibly. A specialist HIAB may be able to lift the hut over a wall, fence or other obstruction, but this cannot be guaranteed without checking the site.
The haulier must assess the hut’s size and weight, the height of the obstacle, the distance of the lift, available crane space and the ground’s load-bearing capacity. Please send photographs and measurements early. Additional lifting equipment or a different delivery method may be necessary and could cost more.
Every hut needs a level, stable and load-bearing base ready before delivery. Suitable arrangements may include:
The hut’s timber skids must be properly supported, with suitable underfloor ventilation and access for service connections. The decorative wheels are not a substitute for permanent supports. Ask us for relevant skid and hut measurements before your contractor builds the base.
Unless a separate written arrangement says otherwise, you are responsible for arranging the foundations, site preparation and suitable finished supports before delivery.
Your appointed groundworks contractor should assess the site and design the base or ground-screw arrangement for the hut’s loads and support points. We can provide available measurements for your particular build, but the design and adequacy of the customer-site foundations remain with the appropriate contractor.
The haulier cannot carry out an unsafe lift or place a hut on unsuitable supports. If the proposed delivery cannot proceed safely, it may need to be postponed or the hut may need to be left at another safe position that you agree.
Where a problem arises from inaccurate access information or incomplete site preparation, reasonable additional charges for waiting, specialist lifting, storage or a second delivery may apply. We will discuss the options and any foreseeable extra cost as soon as reasonably practical.
Highland Huts remains responsible for your hut during transportation and unloading. For consumer orders, responsibility for accidental loss or damage passes to you once the hut has been delivered and you, or someone you have nominated, has taken physical possession of it.
If you arrange your own independent carrier, different rules may apply.
This does not affect your statutory consumer rights.
It depends on where the hut will stand and how you intend to use it. A hut in a garden can be treated differently from holiday accommodation, commercial use or a separate residence.
Depending on the proposal and local rules, you may need planning permission, a building warrant, short-term let licensing or other approvals. Please check with your local authority or a suitable professional before placing an order.
If there is a maximum permitted height, width or other condition, tell us early so we can check whether the proposed hut can be built to that requirement.
No. We manufacture the hut to the Final Specification agreed with you, but we cannot guarantee a particular planning decision, building-warrant approval, short-term let licence or other site-specific permission.
We can share available information about the proposed hut and consider specific dimensional or construction requirements that you identify before ordering. Any requirement that we agree to meet must be written into your Final Specification.
You or your appointed adviser remain responsible for obtaining the relevant permissions and confirming site-specific regulatory requirements.
We can help by providing available measurements and construction details for your proposed hut. Depending on the build stage and the information required, these may include:
Published hut sizes are nominal, and exact finished dimensions can differ because of cladding, trims, roof overhangs and supports. If your planner or groundworks contractor needs a critical dimension, tell us before approving the Final Specification. Formal planning drawings and site-specific engineering remain with your appointed professionals unless expressly agreed as an extra service.
Our additional contractual warranties begin from delivery and are provided alongside your statutory rights:
Appliances or fitted components may also have their own manufacturer warranties. These do not replace any rights you have against us under consumer law. Full warranty terms are in our Terms & Conditions.
The additional warranty does not cover a problem to the extent that it was caused by something outside our responsibility, such as:
These are not blanket exclusions: an issue will be assessed on what actually caused it, and a defect in our materials or workmanship remains our responsibility where the contract or law requires it. Manufacturer warranties are additional to, not a substitute for, your statutory rights.
To help protect your hut and maintain its condition, you should:
A failure in one of these areas affects our additional warranty only if it caused or materially contributed to the issue. The contractual warranty normally applies to the original purchaser unless otherwise agreed, and statutory rights continue to apply.
Please email john@highlandhuts.co.uk as soon as reasonably possible and include:
If you spot visible damage on delivery, photograph it and let us know promptly. Reporting hidden delivery damage within 48 hours is helpful but is not a condition that automatically removes a valid legal claim. We will review the information and explain the next steps.
A cosmetic snag is a minor appearance issue that does not materially affect safe use, operation, structure, weatherproofing or the agreed specification. Examples can include a small paint touch-up or a slight non-structural trim blemish.
Because our huts are handcrafted from timber, some differences in natural grain, colour, knots and fine finishing details are normal.
Active water ingress, an unsafe installation, or a window or door that does not operate properly is not merely cosmetic. We assess every reported issue according to its actual effect.
If we accept that a problem is covered by our additional warranty, we will repair the defect or replace the affected component within a reasonable time.
We may need photographs, an inspection or reasonable access to understand the cause and choose an appropriate remedy. Where an approved local repair is practical, we will agree the scope and cost before any non-emergency third-party work for which reimbursement is requested.
The contractual warranty is separate from any statutory remedy that may apply to your purchase.
You can contact us after delivery with questions about caring for the hut, a fitting we supplied, a snag or a possible defect. We will review the details and explain whether guidance, inspection or remedial work is appropriate.
Routine maintenance and external utilities remain your responsibility unless we have expressly agreed to supply that work. If an issue turns out to be outside our responsibility, we will explain any proposed paid investigation or repair and agree the cost with you before proceeding.
For formal complaints, we normally acknowledge receipt within five working days and aim to provide a substantive response within 14 working days, keeping you informed if a more complex matter takes longer.
